How it works
1. Sign up on WhatsApp
Message us on WhatsApp. Choose English or Afrikaans. Tell us your farm name, your agents and markets, and your producer codes if you have them. You can add other contacts, such as a sales manager. Each one has to opt in separately.
You then sign an authorization on your phone. It says what we may read and why.
2. Get your reports to us
You choose one of two ways.
| Option | A. Report address | B. Connect Gmail |
|---|---|---|
| What you do | Nothing. We ask each agent to CC your address. | One Google sign-in. |
| What we can see | Only the mail sent to our address. | Read-only access to your mailbox. Our code only searches for your agents' senders. |
| Works with | Any email provider. | Gmail only. |
| Stop it | Ask your agents to stop the CC. | Disconnect in WhatsApp, or in your Google account. It works immediately. |
Option B is a pilot option. Google limits it to test users, and you will need to reconnect every 7 days.
3. We read and check every report
We read each report and check the numbers:
- Sold + discarded + remaining equals delivered.
- Price × quantity matches the value.
- The price is in the normal range for that product.
- The producer code is one of yours.
If a report fails a check, we hold it. We send your digest with the other reports and tell you one report is being checked. A person reviews it, and we send an update when it is cleared.
Some product codes are cryptic. If we don't recognise a code, we never guess what it is. Your figures go out under the raw code, marked "name not confirmed". We may ask you about the delivery to name it.
4. One digest a day
At about 14:00 you get one WhatsApp message with the day's units and value. Tap Show details for the full letter: each market and product, with sold, average price, value, discarded and what is still on the floor. If nothing new came in, we send nothing.
Questions
What does it cost? Nothing during the pilot. Pricing will be set after the pilot.
What do STOP, START and HELP do? STOP pauses messages. START resumes them. HELP shows our contact details. DETAILS sends the latest letter again.
Are my agents told? Yes, if you choose option A. We email each agent, ask them to CC your address, and attach your signed authorization. With option B we don't contact your agents.